Institute Manager

Organisation Institute Illusions (a division of AAA Magic International Pte Ltd)

Location Orchard Towers, Singapore

Employment Type Full-time / Permanent

Estimated Salary Range $2,400 - $3,200 per month

---

📝 Job Description

Institute Illusions is Singapore's premier destination for the magical arts—a dedicated learning academy and performance space where magic comes alive. We offer:

· Magic workshops & lectures for enthusiasts of all levels

· Specialised courses for aspiring magicians

· Future magic performances for discerning audiences

Located in the heart of Orchard Road, we are building a community where magic is learned, practiced, and experienced. We are seeking an exceptional Institute Manager to serve as the operational heart of this unique institution.

This role is a dynamic blend of educational administrator, event coordinator, and hospitality manager. You will manage the student journey, coordinate performances, and ensure every visitor—whether student or audience member—feels the warmth and wonder of Institute Illusions.

---

🎯 Core Responsibilities

Educational Programmes (Workshops, Lectures, Courses)

· Manage the full student lifecycle: enquiries, registrations, class scheduling, and progress tracking

· Serve as primary point of contact for students and parents regarding workshops, courses, and lectures

· Coordinate class timetables with the Founder/Lead Magician and visiting lecturers

· Track attendance, student progress, and course feedback

· Maintain accurate student records and enrollment data

· Process course fees and membership payments

Performance Coordination (Future Shows)

· Coordinate scheduling of future magic performances

· Manage ticket sales, seating arrangements, and audience communications

· Serve as front-of-house host during performance evenings

· Ensure smooth audience flow and pre-show hospitality

· Gather audience feedback to enhance future experiences

Hospitality & Guest Experience

· Oversee the premium hospitality experience for both students and performance attendees

· Manage refreshments and snacks for guests

· Create warm, memorable moments for VIP members and regular patrons

· Ensure the environment reflects the Institute's motto: Imagine. Inspire. Illuminate.

Operations & Administration

· Maintain inventory of teaching materials, magic props, and student supplies

· Coordinate maintenance of equipment (A/V systems, teaching tools)

· Ensure compliance with basic safety and hygiene standards

· Support marketing efforts through guest engagement and feedback collection

· Assist with event coordination for private bookings and special programmes

---

👤 Who We're Looking For

Essential Requirements

· Minimum 1-2 years of experience in educational administration, event coordination, customer service, or hospitality (experience in arts education, enrichment centres, or performance venues is a strong advantage)

· Strong command of English (spoken and written)

· Exceptional interpersonal skills with students, parents, audiences, and performers

· Proven ability to manage multiple schedules, deadlines, and priorities

· Genuine warmth and professionalism when dealing with diverse groups

· Singaporean or PR (for compliance with local hiring requirements)

Preferred Attributes

· Experience with ticketing systems, student databases, or CRM platforms

· Background in arts, entertainment, or creative industries

· Familiarity with basic bookkeeping or fee processing

· Interest in magic or performing arts (not required, but a strong plus!)

Personal Qualities We Value

· Adaptable: You can shift from scheduling a class to hosting a show seamlessly

· Organised and detail-oriented: Nothing falls through the cracks

· Warm but professional: Students, parents, and audiences trust you instantly

· Calm under pressure: You handle last-minute changes with grace

· Proactive: You anticipate needs before they arise

Day Activities

Monday Schedule upcoming workshops; respond to student enquiries; order supplies

Tuesday Coordinate with visiting lecturer; prepare class materials

Wednesday Host evening workshop; welcome students; manage refreshments

Thursday Plan future performance dates; update ticketing system

Friday Prepare for weekend performances; coordinate with Founder

Saturday Full day: workshops + evening show (front-of-house hosting)

Sunday Post-show feedback collection; reset for upcoming week

---

🌟 Why Join Institute Illusions?

· Be part of a unique, growing magical arts institution in Singapore

· Work in a creative, inspiring environment where no two days are the same

· Interact with passionate students, curious audiences, and world-class magicians

· Shape the student experience and help grow the magic community

· Opportunity to grow with the Institute as programmes expand

· Competitive salary and benefits

---

✅ How to Apply

Please submit your resume and a brief cover letter explaining your experience in education, events, or hospitality—and why you're excited about the magical arts.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please visit www.myskillsfuture.gov.sg for details.