Indoor Sales Executive

Job Highlights:

• Deugro, an International Freight and Logistics company.
• Specializes in handling turnkey projects, air and sea freight.
• Salary will commensurate with experience.

Job Summary:

The position supports deugro’ s presence in Asia to ensure profitable growth, operational excellence, customer satisfaction, business development and customer relations and retention.

Responsibilities & Tasks:

• Respond promptly and professionally to client inquiries, ensuring high service standards.
• Liaise with overseas offices and agents to coordinate quotations, bookings and shipment execution.
• Handle import/export enquiries and bookings across sea, air and land transport modes.
• Activate shipments based on conf irmed selling rates and cost structures.
• Collaborate closely with sales personnel to ensure smooth handover and operational follow through.
• Source and maintain competitive rates from hauliers, shipping lines, co -loaders, overseas agents and subcontractors.
• Monitor sales performance and contribute to forecasting and pipeline tracking.
• Develop and maintain strong, long-term relationships with customers and vendors.
• Establish and manage client-specific standing orders or SOPs for recurring shipments.
• Work closely with internal departments (Sales, Operations, Finance) and external partners to ensure seamless execution.
• Check and verify incoming job-related invoices before submission to the Finance Department.
• Uphold all company policies including compliance, regulatory requirements, HSSE&Q standards, and Code of Business Conduct.
• Stay informed on industry trends, freight regulations, and market developments.
• Participate in training and development programs to enhance product knowledge and sales skills.
• Propose and implement process improvements to boost operational efficiency and customer

Requirements:

• Minimum: GCE O Level and above
• At least 2 years of relevant work experience in the f reight forwarding industry
• Must be familiar with current software packages such as Microsoft Word and Excel
• Good analytical skills
• Good organizational skills
• Customer focused
• At tention to details
• Ability to speak and communicate well with customers
• Ability to work under pressure