Immigration Operations Executive

Job Title: Operations Executive

Company: Utrust Immigration Pte. Ltd.
Location: Singapore

About Us

Utrust Immigration Pte. Ltd. is a professional immigration consultancy providing services in Singapore Permanent Residency, work passes, education pathways, and related corporate solutions. We are seeking a detail-oriented and responsible Operations Executive to support client documentation and application submissions.

Key Responsibilities

• Manage and prepare client documentation for immigration and related applications.

• Review, verify, and cross-check all documents to ensure accuracy, completeness, and compliance with relevant authorities (e.g. ICA, MOM).

• Submit client applications accurately and within required timelines.

• Maintain proper records and tracking of application status, deadlines, and follow-ups.

• Liaise with clients to request missing information or clarify documentation requirements.

• Coordinate with consultants and internal teams to ensure smooth application workflows.

• Handle sensitive client information with strict confidentiality and professionalism.

• Identify potential errors or risks in applications and escalate issues promptly.

• Assist with operational reporting and process improvement initiatives.

• Perform ad-hoc operational and administrative duties as assigned.

Requirements

• Diploma or Degree in Business Administration, Operations, or a related field.

• At least 1 year of relevant operations or administrative experience; experience in immigration or professional services is an advantage.

• Highly meticulous, organised, and detail-oriented with a strong sense of accuracy.

• Ability to work under pressure and manage multiple cases concurrently.

• Strong written and verbal communication skills.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Responsible, discreet, and able to handle confidential information.

What We Offer

• Stable working hours in a professional services environment.

• On-the-job training in immigration procedures and systems.

• Supportive team culture and clear operational processes.