HR Operations Admin

About Us
Adecco Group, headquartered in Zurich and listed on the Fortune 500, is a global leader in HR solutions. Since 1996, we’ve been delivering comprehensive workforce services — including temporary staffing, permanent placement, and recruitment process outsourcing — across more than 60 countries. Combining global reach with local expertise, we leverage technology to enhance our HR ecosystem and support industries such as IT, finance, healthcare, and manufacturing. We are also deeply committed to diversity, sustainability, and community impact.

Your Role

As a HR Operations Admin (1 year contract) within our Business Support team, you will play a key role in ensuring a seamless experience for our associates from onboarding to offboarding. You will be responsible for accurate contract administration, efficient front-office system management, and timely coordination of benefits and documentation. Your attention to detail and commitment to operational excellence will help drive smooth processes that keep our business running efficiently and our people supported every step of the way.

Key Responsibilities

Onboarding & Offboarding | Contracts & Front Office Administration

• Collect and validate onboarding documents from shortlisted candidates, ensuring accuracy and completeness.
• Generate employment contracts based on hiring details and route them to candidates via the e-signing platform.
• Proactively follow up on pending documents and maintain timely updates in trackers.
• Create candidate profiles and assignments in the front office system.
• Upload onboarding documents to the front office system, including but not limited to NRIC/Work Pass IC, signed contracts, onboarding forms, bank details, service agreements, and hiring proposals.
• Manage offboarding processes, including front office updates and benefits closure.

Benefits Management

Insurance

• Register associates with insurers / brokers for entitled insurance coverage. Terminate upon offboarding

Timesheet & Leave Management

• Validate timesheets to ensure completeness and compliance with MOM regulations.
• Track timesheet status using designated tools/systems.
• Set up, validate, and maintain leave records in the system.
• Ensure accurate tracking of government-legislated leave and coordinate with the Pay & Bill Team for claims (e.g., Government Paid Maternity Leave, Childcare Leave, etc.)
• Submit timesheets and unpaid leave instructions by payroll cutoff.
• Prepare annual leave accruals.

Expense Claims Management

• Validate expense claims for accuracy, supporting documentation, and approvals.
• Manage claims setup and maintenance, including capped benefits.
• Provide claim status updates to associates and ensure closure during offboarding.
• Submit claims instructions by payroll cutoff.

Other Responsibilities

• Support associates and branches with administrative requests, such as employment letters, benefits queries, etc.
• Participate in system enhancement or migration activities (pre, actual, and post phases).
• Assist in audit-related activities as required.
• Perform reporting tasks, including validation of PWM and insurance invoices.

Key Requirements

• Diploma or Degree in a relevant field
• Preferably with at least 1 year working experience in HR Admin related role
• Proficient in Microsoft Office applications, especially Word and Excel.
• Added Advantage: Experience working with HR systems or platforms.