Head of Operations (Banking) - RT

Role Overview:

The Head of Operations will oversee and lead all operational functions of the Bank, ensuring efficient, compliant, and risk-managed delivery of banking services. The role requires a seasoned operations leader who can strengthen operational infrastructure, drive process improvements, and support the strategic growth of the bank in Singapore and the wider region.

Key Responsibilities:

1. Operational Management

• Oversee daily branch and back-office operations, including payments, settlements, trade finance operations, remittances, and deposit administration.
• Ensure all operational processes comply with internal policies, MAS regulations, and international banking standards.
• Drive efficiency and automation initiatives to enhance operational productivity and customer service quality.

2. Risk, Compliance & Controls

• Maintaina strong internal control framework across all operational areas tomitigate operational and financial risks.
• Collaborate with Compliance, Risk, and Audit teams to ensure full regulatory compliance and timely reporting to MAS and Head Office.
• Implement corrective actions based on internal audit and regulatory feedback.

3. People Leadership

• Lead, coach, and develop the Operations team to foster a high-performance and compliance-oriented culture.
• Promote collaboration across departments, ensuring alignment with business and risk management objectives.

4. Strategic & Process Improvements

• Lead operational readiness for new product launches and business initiatives.
• Identify opportunities for process optimization, cost reduction, and digital transformation.
• Drive projects related to system upgrades, automation, and operational excellence.

5. Stakeholder Management

• Act as the key liaison with internal and external stakeholders including regulators, auditors, Head Office, and key vendors.
• Provide operational insights and recommendations to senior management for strategic decision-making.

Requirements

• Bachelor’s degree in Business, Finance, Accounting, or related field; Master’s degree or professional certification (e.g., ACIB, CPA) preferred.
• Minimum 10–15 years of experience in banking operations, with at least 5 years in a senior managerial capacity.
• Strong knowledge of MAS regulations, local banking operations, and compliance frameworks.
• Proven leadership and people management skills with the ability to lead cross-functional teams.
• Experience in digital banking operations or operational transformation initiatives will be advantageous.
• Excellent communication, problem-solving, and stakeholder management skills.

· Interested candidates are encouraged to submit their resumes along with a cover letter outlining their relevant experience and achievements to [email protected] or click apply now!

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· **We regret to inform that only shortlisted candidates would be notified**

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· Talentvis Singapore Pte Ltd | EA License No: 04C3537

· EA Personnel Name: Reggie Tiongson | EA Personnel No: R1324767

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