Head of Form Teacher

We are seeking an experienced and hands-on Head of Form Teachers to oversee student operations, form teacher management, student accommodation, and administrative governance. This role plays a critical leadership function in ensuring high student satisfaction, regulatory compliance, and smooth day-to-day school operations.

The successful candidate will work closely with academic, student services, marketing, and management teams to maintain operational excellence and a positive student experience.

Key Responsibilities

1. Student Operations & Form Teacher Management

• Lead and oversee the Form Teacher Unit, ensuring effective student support and communication.
• Monitor Form Teacher performance against KPIs and institutional standards.
• Review and refine KPIs and SMART targets for Form Teachers.
• Conduct weekly Form Teacher meetings and ensure proper documentation.
• Oversee student orientation programmes, assemblies, and weekly announcements.
• Ensure timely and accurate communication to students and parents.
• Review student survey data and prepare analysis reports for management.
• Investigate student feedback and complaints, coordinate follow-up actions, and recommend process improvements.
• Ensure accurate and timely updates to student records and the Student Information System (SIS).

2. Student Experience & Retention

• Monitor and control student dropout rates (excluding academic-related withdrawals).
• Oversee student leave application processes in compliance with Edutrust and regulatory standards.
• Review and update relevant student-related policies and procedures annually.
• Ensure proper onboarding, training, and development of Form Teachers, including counselling and student management skills.

3. Student Accommodation Oversight

• Oversee student accommodation operations.
• Establish and monitor discipline inspection routines.
• Coordinate weekend activity schedules in collaboration with student activity staff.
• Investigate and manage accommodation-related complaints and reports.

4. Administration & Corporate Governance

• Head the Administration function, including supervision of Board Secretary duties.
• Oversee company registration matters, resolutions, contract management, and property-related documentation.
• Support strategic initiatives such as campus expansion or property sourcing when required.

5. Stakeholder & Cross-Department Collaboration

• Work closely with Student Discipline, Student Activities, CCA, Marketing, and Management teams.
• Act as a key liaison between the school, students, parents, and internal stakeholders.

6. Other Duties

• Perform any additional duties as assigned by management.

Requirements

• Bachelor’s degree or higher in Education, Business Administration, Management, or a related field.
• Minimum 5–8 years of relevant experience in operations management, preferably in an education or student-focused environment.
• Proven leadership experience managing teams and cross-functional stakeholders.
• Strong understanding of student support systems, compliance requirements, and operational governance.
• Excellent communication, organisational, and problem-solving skills.
• Detail-oriented with strong documentation and reporting abilities.
• Familiarity with Edutrust or similar regulatory frameworks is an advantage.