Franchise Operations Executive (Education Centres) - SS10

• Position title : Field Support Executive
• Location: Cathay Cineleisure Orchard (Somerset)
• Working Days:  5-day (including Sat & Sun)
• Working Timing: Start work at 10AM ; Weekday end at 6PM/630PM/7PM ; Saturday end at 5PM & Sun End at 430PM
• Salary : $3500 - $4300 

Job Description

• Lead the setting up of new centres, overseeing all aspects of operational planning, logistics, and staffing to ensure a smooth and successful launch.
• Reaching out / Business develop to potential franchisee. 
• To support develop SOP for setting up new centre with the goal of using these guidelines for future franchise training and expansion.
• Provide on-site support during centre opening and initial operations to ensure smooth rollout.
• Support the implementation and daily running of centre programmes. 
• Conduct training and on-site guidance for franchisees and centre staff on programme delivery and operational procedures.
• Carry out regular centre visits to check programme delivery, operational standards, and compliance requirements.
• Support parent engagement, including programme explanation, enrolment support, and handling routine enquiries when needed.
• Coordinate day-to-day matters between franchisees and HQ and submit basic visit or progress reports.
• Perform other duties as assigned by management.

Requirements

• Diploma or Degree in a relevant field.
• Experience in education, training, or centre operations is preferred.
• Familiarity with tuition or enrichment centre operations is an advantage.
• Conduct on-site operational support and training activities for franchisees and engaging with parents.Willing to perform field-based work, including centre visits and weekend support.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474