Event Manager

As Event Manager, you are responsible for the planning, coordination, and execution of banquet events and restaurant buyouts, ensuring seamless operations and exceptional guest experiences. This role also oversees the day-to-day management, maintenance, and presentation of event spaces to ensure they consistently meet brand and operational standards.

Job Description
Daily Operational Tasks

• Review the daily event order (BEO) and function sheets for upcoming events
•  Conduct daily walkthroughs of event and banquet spaces to ensure cleanliness, maintenance, and readiness
• Confirm event setups including layouts, AV requirements, décor, and special requests
• Liaise with the kitchen regarding menus, dietary requirements, and timing of service
• Coordinate with the service team on staffing levels and event flow
• Conduct pre-service briefings with banquet and service teams
• Act as the main on-site contact for event clients during functions

Event Coordination & Administration

• Respond to client emails and follow up on event details and confirmations in conjunction with sales team
• Update event documentation including floor plans, run sheets, and BEO updates with sales team
• Conduct site inspections for confirmed or potential clients
• Prepare and distribute event resumes to operational teams
• Coordinate with external vendors (florists, AV suppliers, entertainers, etc.) Ensure all deposits, contracts, and payment details are properly tracked

Event Execution Responsibilities

• Oversee event setup to ensure it meets client and brand standards
• Monitor service delivery during events to ensure smooth execution
• Troubleshoot operational issues during functions
• Ensure proper event breakdown and reset of spaces after events
• Conduct post-event checks to ensure spaces are returned to operational standards

Maintenance & Upkeep of Event Spaces

• Perform daily inspections of furniture, fixtures, and equipment
• Report maintenance issues and follow up with engineering or contractors
• Ensure proper storage and inventory of event equipment (tables, chairs, linen, etc.)
• Maintain par stock levels of operating equipment and supplies
• Ensure compliance with safety and cleanliness standards

Financial & Reporting Tasks

• Review event checks and billing accuracy
• Track event revenues and basic cost controls
• Prepare daily or weekly event reports if required
• Monitor upselling opportunities (beverage packages, upgrades, add-ons)

Preferred Qualifications:

• Diploma or Degree in Hospitality, Events Management, or related field. 
• Minimum 2–4 years of experience in event or banquet operations, preferably in a hotel or upscale restaurant environment. 
• Strong organizational and communication skills. 
• Ability to work flexible hours including evenings, weekends, and public holidays. 
• Detail-oriented with strong problem-solving abilities.
• Able to work shifts and weekends