Director, Product Management

Make an impact by

• Define and manage 5G/IoT CMP platform features and roadmap, introducing new capabilities aligned with business objectives.
• Ensure features address customers’ 5G/4G IoT connectivity lifecycle management and network assurance needs.
• Design and optimise user journeys (including UX and process flows) to enhance customer experience.
• Collaborate with cross-functional teams (business, development, operations) to deliver platform enhancements.
• Partner with third-party providers to integrate value-added capabilities into the Paragon platform.
• Define and optimise business processes for Day 1 and Day 2 operations.
• Drive adoption of platform services.
• Support go-to-market initiatives by developing sales and marketing collateral in collaboration with product marketing.

Skills for success

• Strong understanding of 4G/5G technologies, including 3GPP standards and mobile network architecture.
• Experience with CMP platforms and familiarity with leading IoT/M2M (4G/5G) connectivity lifecycle management solutions.
• Significant experience in telecom product management, including exposure to software development lifecycle processes.
• Experience launching and onboarding mobile connectivity products.
• Understanding of CMP market landscape, including domestic and regional IoT/M2M customer use cases.
• Familiarity with IoT/4G connectivity order and service fulfilment processes.
• Demonstrated ability to take initiative and work independently.
• Ability to collaborate effectively with cross-functional teams to achieve business objectives.

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