Customer Service Officer

Job Description & Requirements

JOB DESCRIPTION

Front Desk

· Handle incoming calls and phone enquiries

· Manage clients’ registrations, updating and keeping records

· Scheduling of patients’ appointments

Dispensary

· Performing cashiering duties

· Dispensing of products/medications

· Maintain inventory

· Sort, count, replenish product stock

· Assist the manager in the stock take process

· Maintain tidiness in the dispensary area

· Handling purchase orders and delivery orders

REQUIREMENT:

· Minimum of N level with experience in a similar position

· Mature, trustworthy, customer service-oriented, and friendly

· Preferably bilingual

· Must be well-groomed

· Fast learner and able to adapt to changes

· Possess an amicable disposition with good interpersonal and communication skills

· Must show initiative, proactivity, and a great willingness to learn

· Able to work independently and in a group with good team spirit

· Able to work under pressure, multitask, and follow company direction

· Proficient in Microsoft Office

· Location: Novena and Orchard