CUSTOMER SERVICE OFFICER
AGELESS WELLNESS PTE. LTD.
Full Time
D09 Cairnhill, Orchard, River Valley
Posted: March 24, 2026
Job Description
Customer Service Officer (Aesthetics Clinic)
Responsibilities:
- Deliver good customer service through professional and timely response to enquiries via phone calls, emails, social media etc;
- Assist callers with matters e.g. appointment scheduling and general enquiries and provide assistance whenever needed;
- Coordinate with other departments to ensure requests are followed up and resolved promptly
- Provide administrative support in all aspects of operations and patient care, including reception & registration, process flow, record keeping, answering phone calls and others;
- Prepare and maintain daily, weekly and monthly reports;
- Clinic housekeeping;
- Establishing good rapport with patients and corporate clients and following up on their requirements; Maintenance of service and professional standards.
- Other ad-hoc tasks as requested by the superior.
Requirements
- A minimum of at least a GCE 'N' Levels
- Preferably 1 year of relevant healthcare or clinic working experience Portray good interpersonal and communication skills
- Organized, meticulous, and detail-oriented Passionate for customer service
- Willing to work on a 5.5-day work week
How to Apply
Please visit the store in person to apply for this position or contact the mall management for more information.
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