Credit Counsellor
CREDIT COUNSELLING SINGAPORE
Posted: January 09, 2026
Job Description
Make a Real Impact – Help People Regain Financial Stability
Join our team as a Credit Counsellor, where you’ll provide professional debt advice and support distressed borrowers.
What You’ll Do
- Review and prepare borrower cases before counselling sessions.
- Conduct face-to-face or phone counselling sessions to understand borrowers’ financial situations.
- Assess and explore debt solution options, offering clear and unbiased advice.
- Help borrowers understand their financial position and guide them toward appropriate repayment plans, if applicable.
- Maintain accurate and updated case records in the system.
- Perform other ad-hoc duties as reasonably assigned, to support business needs.
What We’re Looking For
- Incumbent must hold valid Singapore Residency to be considered
- Diploma/Degree in Finance, Business, Social Work, or related field.
- Strong communication and interpersonal skills.
- Ability to analyse financial data and develop practical repayment plans.
- Prior experience in counselling, financial advisory, or customer service is desirable.
- Empathy and professionalism in handling sensitive situations.
- Client-centric focus
- Proficiency in MS Office and case management systems.
Why Join Us?
- Meaningful work that changes lives.
- Comprehensive training and ongoing support.
- Collaborative team environment with growth opportunities.
How to Apply
Please visit the store in person to apply for this position or contact the mall management for more information.
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