Creative Workshop Facilitator + Retail

Company

Hands On Klay

Location: Orchardgateway #03-05
Employment Type: Full time (min. 1 year contract)
Work Schedule: 5 days a week, including 1 day on the weekend.

About Us

Hands On Klay is a vibrant, design-led creative studio specialising in bespoke clay accessories and interactive workshop experiences. We run hobby workshops, corporate team bonding sessions, hen parties, birthday celebrations, and curated creative events — all rooted in artistry, personalisation, and memorable customer experiences.

As we continue to grow, we are looking for a Creative Workshop Facilitator + Retail assistant who enjoys working with people, loves hands-on creative work, and is curious about how a creative business is run. This role is ideal for someone who wants to gain real-world experience in workshops, customer engagement, and social media within a fun and supportive environment.

Your Role & Responsibilities

Workshop Facilitation (Primary Role)

• Assist in and eventually conduct clay workshops for customers (after training).

• Learn and apply different clay jewellery-making techniques.

• Guide participants through workshop steps in a clear, friendly, and engaging manner.

• Help prepare and pack workshop materials before and after sessions.

• Support corporate events, private parties, and special workshops.

• Ensure a positive, welcoming experience for all participants.

Social Media & Content Support (Learning Opportunity)

• Support basic social media content creation for Instagram and TikTok.

• Capture photos and short videos of workshops, products, and behind-the-scenes moments.

• Assist in simple content editing and caption writing (using tools like Canva).

• Help brainstorm content ideas aligned with brand identity and seasonal themes.

Retail & Customer Engagement

• Interact with walk-in customers at our Orchardgateway studio.

• Explain workshop concepts, products, and experiences confidently.

• Collect customer feedback to improve workshops and service quality.

Business & Creative Exposure

• Gain firsthand experience running a small creative business in Singapore.

• Assist with simple administrative tasks (inventory updates, data entry, documents).

• Support proposal preparation and workshop planning when needed.

• Contribute ideas for new workshops, collaborations, or creative initiatives.

What We’re Looking For

• Comfortable speaking to people and enjoys facilitating workshops.

• Energetic, friendly, and positive personality.

• Keen interest in arts, crafts, creative businesses, or workshops.

• Willingness to learn clay techniques and customer-facing skills.

• Familiar with Instagram and TikTok; basic Canva skills preferred.

• Proficient in Microsoft Excel (basic inventory/data entry).

• Proficient in Microsoft Word (documents and simple proposals).

• Bonus: Loves handmade, aesthetic, and creative work.

What You’ll Gain

• Hands-on experience conducting creative workshops.

• Training in clay jewellery-making techniques.

• Exposure to customer service, facilitation, and public speaking.

• Opportunities to learn social media, branding, and content creation.

• Real-world insight into running a creative studio and workshop business.

• A fun, supportive team that values creativity, initiative, and learning.
  

  Full time position, working 4 weekdays and 1 weekend. $1500-$2,100

  Professional development

  Please apply by submitting your CV to [email protected] or whatsapp 88589654