contract TWS Analyst / Tivoli Analyst #IKR

Role and responsibilities

You will be responsible for managing complex scheduling environments across multiple platforms (Windows, UNIX/Linux, cloud), ensuring efficient automation of business-critical processes.This role demands deep technical expertise, strategic thinking, and leadership in automation practices and IT operations.

Responsibilities

·       TWS database and object modifications, solution design, impact analysis, TWS forecasting, request validation.

·       Troubleshooting: Processing tickets + Incident severity 1, processing resumptions, cross-functional troubleshooting, level 3 support.

·       TWS administration: Installation/administration/obsolescence, system configuration, access rights management (TWS + DWC + Webadmin + framework + DB2 + workstation agents).

·       Troubleshooting in the event of service degradation for scheduler tool, crisis management and scheduler tool incidents, logs/purges/backups.

·       Batch server and file maintenance: Flat file cleanup, TSM backup management.

·       Batch plan and TWS system management during activities (Releases, DRP, etc.).

·       Projects and activities: Onboarding/offboarding, site migration, environment creation and migration (TWS, DB2, flat files), yearly testing (FAN), TWS database transfer between environments.

·       Work performance: Analysis and optimization of Batch S2i + satellite performance, updating and maintenance of calendars, resources, events, objects, etc.

·       Development: Automation and industrialization (shell/python scripts, Ansible playbooks), automated reporting, TWS and Batch issue detection and resolution tools any other ad-hoc duties as assigned by supervisors.

Technical Skills

·       Degree in Computer Engineering or equivalent.

·       Minimum 10 years' familiarity with batch processing.

·       Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.

·       Hands-on work in Unix scripts & shell scripting.

·       Proven excellent TWS administration experience with its functions to plan, install, configure, upgrade, maintain and troubleshoot failures.

·       Expert in troubleshooting & resolution of problems with the Master Apply Domain Manager.

·       Expert in troubleshooting & resolution of problems with FTA unlinks.

·       Expert knowledge in troubleshooting failed jobs and filesystem full issues.

·       Knowledge in ticketing tools Jira & HP Quality Center.

·       Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

Recruit Express Pte Ltd

UEN: 199601303W

EA Licence No: 99C4599