Contract Communications Executive #HYN

The Job

•  Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
•  Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
•  Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
•  Provide excellent customer service experience; and
•  Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
•  Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
•  Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
•  Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

•  ‘A’ Levels and equivalent.
•  Meticulous and accurate;
•  Produces good quality of work and always meet objectives set; and
•  Proficient in customer servicing and possesses strong drive for service excellence.
•  High level of integrity, team player, take accountability of own work and good attitude.

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W