Clinic Assistant (Customer Care Focus)

SkinEthos Clinic is a modern integrative skin clinic focused on plant-based, non-invasive skincare. We place strong emphasis on client comfort, professionalism, and a refined care experience in a calm and well-presented environment.

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Role Overview

This role focuses primarily on front-of-house customer care and service experience. Clinical and treatment-related support will be provided through structured on-the-job training.

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Key Responsibilities

• Welcome and attend to clients with warmth and professionalism

• Assist with appointment coordination and smooth client flow

• Support therapists and practitioners during treatments after training

• Prepare and reset treatment rooms according to clinic hygiene standards

• Carry out basic housekeeping duties to maintain overall clinic cleanliness and order

• Ensure treatment rooms, reception, and common areas are neat, presentable, and well stocked

• Provide attentive service to clients throughout their visit

• Maintain cleanliness, presentation standards, and stock readiness

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Requirements

• Minimum O Levels with at least 5 years of working experience

• Able to communicate clearly in English and Chinese

• Diploma or experience in Hospitality, Customer Service, Wellness, or related fields is welcome

• Well groomed, service oriented, and attentive to detail

• Comfortable working in a calm, personal, and client facing care environment

• Willing to learn skincare knowledge and clinic protocols on the job

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Employment Details

• Employment Type: Full time

• Standard shifts scheduled within clinic operating hours

• Typical shifts include:

• 10:00am to 8:00pm Monday to Friday

• 9:00am to 3:00pm Saturday

• Actual working hours may vary based on clinic operations and appointment schedules

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Salary Range

SGD 2,600 – 3,400 per month

(Commensurate with experience and service background)

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Training & Development

• Structured on the job training provided

• Exposure to skincare, wellness, and clinic operations

• Support for skills upgrading and professional growth

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Culture & Fit

• Enjoy caring for people in a personal service setting

• Take pride in cleanliness, grooming, and presentation

• Communicate calmly and thoughtfully with clients