Clinic Assistant/Administrative Staff

Job Responsibilities

• Assisting medical professionals in clinic's daily operations.

• Attend to daily patients, phonecalls, whatsapp messages and emails.

• Appointment booking for patients.

• Handle patient's registration, collect payment and process insurance claims.

• Preparing blood test forms, radiology forms and other procedure bookings.

• Dispensing of medications and inventory stock take.

• Administrative work - retrival of Letter Of Gurantee for procedure, insurance claims, tracking of payments etc

• Any other ad hoc assignments as directed by the Clinic Manager or Doctor

Job Requirement

• GCE O level & above.

• Minimum 2 years of relevant work experience (preferred)

• Good communication and patient service skills.

• Experience with Plato clinic system and TPA claims is an advantage.

• Willingness to cover duties at multiple locations when need arises.

• Able to multitask, work independently and maintain good organizational skills.

• Responsible and passionate for continuous learning.

• Working days - 5.5days per week, Mon-Fri (9AM-5PM) Sat (9AM-1PM).

• Working location : Parkway East Hospital, Farrer Park Hospital, Mount Alvernia Hospital and Mount Elizabeth Hospital (Orchard).