Client Services Executive

We are looking for candidates who possess integrity, a pleasant personality and strong inter-personal skills to join our expanding team.

Job Requirements:

• To receive and register patients.
• To settle patients after their treatments.
• To collect payment, dispense products / medication / booking of next appointment.
• To attend to patients’ requests and queries regarding appointments, medication, products, and services via phone calls, SMS / whatsapp messages / emails.
• To handle end-day closing / settlement.
• Taking of minutes during department meetings.
• To liaise with service providers to secure quality services for the clinic.
• To assist with inventory management and other organizational tasks.
• To assist other support team members when needed.
• To perform assigned housekeeping duties within the Clinic and the Medspa.
• Good grasp of written and spoken English.
• Any other ad-hoc duties assigned by the managers.

Qualifications:

• Minimum GCE N/O Level with at least 2 years working experience
• Prior experience at frontline or service environment will be advantageous
• Customer-centric with strong interpersonal and (both verbal and written) communication skills
• Must have proficient computer skills including Word, Excel and PowerPoint
• Hardworking and able to work both independently as well as a team player