Centre Executive (6+6 months Contract) #HFT

Key Responsibilities

• Assist in supervising ground operations staff and ensuring smooth daily operations

• Coordinate patient services including direct admissions, air evacuation, medical appointments, and liaison services

• Manage and coordinate VVIP/VIP patient appointments and visits to ensure a seamless medical journey

• Review and improve operational workflows and implement new processes where required

• Provide on-the-job training (OJT), coaching, and mentoring to team members

• Support service quality initiatives including complaint handling, investigations, audits, and improvement projects

• Perform frontline counter duties when required and participate in 24/7 on-call rotation

• Manage departmental assets and coordinate with vendors or internal teams to resolve technical issues

• Prepare operational reports, maintain proper documentation, and support departmental administration

• Participate in hospital-level projects, meetings, and emergency planning activities

Requirements

• Bachelor’s Degree in any discipline

• 2–3 years of experience in healthcare or service-related industries, preferably in frontline/customer-facing roles

• Strong communication and interpersonal skills with the ability to engage stakeholders at all levels
  

  For interested candidates, please submit your latest resume to [email protected]

  Jacqueline Fong Hsin Ting (R21103226)

  Recruit Express Pte Ltd

  Company Reg. No. 199601303W

  EA License Number: 99C4599