Call Centre Executive (Office Hours, 5 Days, No Experience Required – Training Provided) #HJG

Job Responsibilities

• Handle inbound and outbound calls from patients, caregivers, and the public
• Assist with appointment scheduling, rescheduling, and cancellations
• Provide accurate information regarding clinic services, procedures, and hospital policies
• Enter and update patient and appointment details in the hospital system
• Route calls or escalate queries to the appropriate departments when necessary
• Ensure service quality and adherence to call handling protocols
• Perform general administrative duties related to call centre operations
• Support ad hoc duties as assigned by supervisor

Job Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in this position, do kindly drop your most updated resume to [email protected] and [email protected] (Attn: Call Centre Executive)

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599