Business Analyst

Responsibilities:

• Business & Market Analysis: Conduct research to understand market trends, competitor capabilities, and user behaviors. Identify gaps, opportunities, and strategic priorities.
• Requirements Gathering: Engage stakeholders through interviews, workshops, and user research. Translate insights into structured business requirements, user stories, and acceptance criteria that align with organizational goals.
• Performance & Data Insights: Define KPIs and success metrics. Build dashboards and reports to track adoption, monitor results, and guide continuous improvement.
• Solution Evaluation: Analyze proposed enhancements, assess feasibility, conduct cost-benefit analysis, and identify risks with mitigation plans.
• Cross-Functional Collaboration: Partner with Product, Engineering, Operations, and Policy teams to ensure solutions meet business needs. Support testing and validate features against requirements.
• Documentation & Communication: Produce clear documentation, including process flows, user journeys, and analysis reports. Present findings and recommendations to influence stakeholders and support data-driven decision-making.

Requirements:

• Diploma or Degree in Business, Information Systems, Computer Science, Product Management, Data Analytics, or related fields.
• 2–5 years of experience in business analysis, product analysis, or process improvement roles.
• Strong analytical skills with experience in process mapping, requirements engineering, and data synthesis.
• Proficiency in dashboards and reporting tools such as PowerBI, Tableau, or Excel.
• Familiarity with Agile methodologies and tools like Jira, Azure DevOps, or Confluence.
• Understanding of APIs, data structures, and system integrations (no coding required).
• Excellent written and verbal communication, stakeholder management, and facilitation skills.
• High attention to detail, structured thinking, and problem-solving abilities.

Preferred Qualifications:

• Certifications such as CBAP, CCBA, PMIPBA, PSPO/CSPO, Agile/Scrum.
• Experience in government, regulated industries, or enterprise environments.
• Exposure to digital transformation, service design, or user experience research.

Interested candidates are encouraged to submit their resumes outlining their relevant experience and achievements to apply88(@)talentvis.comor click apply!

**We regret to inform that only shortlisted candidates would be notified**

EA License No: 04C3537

EA Personnel No: R22106683

EA Personnel Name: Yang Hui Shan, Sherri