Bank Officer (6 Months/Entry-level) #HZOT

Bank Officer (East)

Duration: 6 Months

 Location: Tampines

 Working Hours: Mon to Fri, Office hours

 Salary Range: $2.3k - $3.5k

 Job Scope / Duties

- Process customer requests within Card Services Customer Fulfilment, including: Card cancellation, Card replacement, Bill payments, GIRO applications

- Ensure requests are completed accurately and within SLA

- Manage and resolve customer and internal business unit queries and complaints

- Identify opportunities to improve productivity, efficiency, risk controls, and service quality

- Support digitisation initiatives driven by management

- Assist with ad-hoc administrative work and projects

- Job rotation may be required (advance notice will be given)

 Job Requirements

- Minimum A Level / Diploma in Business, Banking, Finance, or related disciplines

- Prior experience in card operations, banking operations, customer fulfilment, or shared services preferred

- Strong attention to detail; able to handle high-volume transactions

- Good written and verbal communication skills

- Comfortable handling feedback and complaints professionally

- Basic understanding of banking risk controls and compliance

- Proficient in MS Excel & Outlook; banking system exposure is a plus

If interested, please send updated resume to [email protected]

Or Telegram me @sherrnice

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]