Assistant Store Manager / Store Manager

ALUXE is the No.1 Wedding Ring Brand from Taiwan. Currently, ALUXE operates 13 stores in Taiwan, 2 store in Hong Kong, and 4 stores in Singapore. In 2023, ALUXE opened its first flagship store in ION. In 2024, ALUXE expanded its physical presence to JEM, and its Tampines branch in May 2024. ALUXE will continue on its path to expansion with the aim of establishing 40 stores globally by 2025.

We are looking for an enthusiastic and customer-focused Assistant Store Manager / Store Manager to join our team. Your main responsibilities include overseeing the daily operations of the retail store, ensuring smooth store operations, delivering excellent customer service, achieving sales targets, and managing the team effectively. The Assistant Store Manager / Store Manager is responsible for driving business growth, maintaining high operational standards, and ensuring compliance with company policies and procedures.

Responsibilities:

• Overseeing the daily operations of the retail store
• Provide excellent customer service & assistance to guests
• Dynamic & proactive in meeting sales targets
• Attend to guests’ enquiries and feedback promptly and professionally
• Provide guests with appropriate advice and guidance on product selection
• Build strong rapport with guests to maintain long-term relationships
• Ensure smooth day to day operations
• Maintain tip-top store cleanliness, visual merchandising (VM) changes, and product displays
• Adhere to and uphold the store’s SOP standards
• Work independently and collaboratively with the team to follow up on instructions and directives shared by the Company

Qualification:

• Good at command in English and Mandarin (to communicate well with HQ in Taiwan)
• Familiar with computer skills

Please visit our website at https://www.aluxe.com to know more about our company background.