ASSISTANT MANAGER (SUPPLY & DEMAND @ ORCHARDGATEWAY/NOVENA)

Duties & Responsibilities

• Coordinate the entire restaurant operation, manpower deployment, and schedule planning
• Nurture a positive working environment and lead by example
• Able to deploy, supervise, direct, and motivate staff

1. Handle administrative and paperwork

• Daily sales reporting /Sales settlement
• Manage stock level and monthly stock take
• Procurement and liaising with suppliers.
• Update and maintenance of all operational equipment

2. Customer services

• Preparation and table setup
• Hosting Guests at their tables
• Making & Confirming Guest Reservations
• Customer Service / Waiting on guest
• Deliver excellent customer service and ensure customer satisfaction
• Handle customer inquiries and complaints efficiently
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Ensure cleanliness and timely services are always rendered to guests

3. Ad hoc tasks assigned by the management

Working hours and Benefits

• 5 days & 50 Hours Work Week
• Annual Leave
• Medical/dental benefits
• Staff Meal provided