Assistant Key Account Manager

Responsibilities:

• To achieve the monthly net sales target for the assigned accounts based on the yearly budget set
• To improve range selling via high MI products to achieve positive account profitability and Sales Contribution Profit (SCP).
• To work closely with the assigned key customer accounts to ensure that sales, distribution and merchandising opportunities are maximized and the year’s sales budget is achieved.
• To track Kao’s spend and undertake quarterly accounts profitability analysis to improve levels of profits contribution from the assigned accounts.
• To analyse and evaluate customer account sales trends and specific brand/category performance to improve volumes/value, Kao’s share of the business, distribution width and depth and merchandising/promotional thrusts.
• To work closely with Marketing / Trade Marketing to develop and implement innovative and impactful in-store sales promotion and merchandising programmes which will improve visibility and profitability.
• To build good working relationship and understand the customer in order to anticipate and satisfy customer needs through differentiated and value-added customer service and customer care activities.
• To provide feedback on trade developments and serve as the customer’s advocate within Kao to ensure that the company is constantly aligned to its key customers.
• To be in regular touch with customer’s senior management, to develop the business relationship and to negotiate profitable terms of trade for Kao.
• To undertake regular field visits to monitor stock levels and displays; to develop relationships at the store level; keep abreast of, and provide feedback on, competitive developments; and gauge consumer purchase patterns.
• To conduct half-yearly business reviews with the assigned customer accounts to improve performance and develop Kao’s business within the account.
• To monitor and to ensure collection of any outstanding amount from the customers promptly (if applicable).
• To provide guidance and coaching to the Sales Representative / FA’s team in terms of field route and adhere to the merchandising guideline.

Requirements:

• Diploma or Bachelor’s Degree
• At least 4 – 5 years of Consumer Sales Experience preferably working in FMCG environment.
• Presentation and communication skills
• Good inter-personal skills
• Class 3 Driving License
• Any other duties assigned by the Management.