F&B Runner

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

METT Singapore, a Heritage Icon in the heart of Fort Canning Park.

The hotel blends colonial charm with contemporary soul. Just minutes from Orchard Road, this lifestyle hotel features 84 rooms and suites, 2 pools, and exclusive venues for dining, wellness, and social connection. With every detail designed to inspire meaningful moments, METT Singapore is a destination where simplicity meets refined living.

The Runner is responsible for delivering the food from the kitchen to the customer tables, and clearing of tables in a timely and professional manner.

Day to Day Responsibilities:

2.1 Prompt, and courteous greeting of customers

2.2 Continually bus tables throughout shift

2.3 Reset tables as soon as the customers finished their meals

2.4 Deliver food to customers on the table in an accurate and timely manner, ensuring orders are correct

2.5 Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations

2.6 Follow sequence of service standards as per brand guidelines

2.7 Maintain cleanliness and hygiene standards

2.8 Ensure the cleanliness and refilling of condiment sets and napkin containers

2.9 Keeps all work stations and equipment as clean as possible at all times

2.10 Attend all regular departmental briefings and contribute to an open communication within the assigned team

2.11 Performs other duties pertinent to this job as assigned.

Knowledge, Skills and Qualifications:

• Customer-focused with a positive attitude and a welcoming demeanour
• Ability to perform well under pressure.
• High energy level with a positive outlook.
• A willingness to go above and beyond to meet guest expectations.
• A genuine passion for customer service and hospitality.