F&B Operations Executive (Li Bai Cantonese Restaurant)

SCOPE:

Assist Restaurant Manager in managing overall restaurant operations.

KEY RESPONSIBILITIES:

• Assist Restaurant Manager in all administration works and follow up promptly..

• Assist Restaurant Manager in scheduling staff according to the business level.

• Maintain high standards of quality control, hygiene, and health and safety.

• Check on cleanliness of all table and service station, including the operating equipment to ensure sufficient par to support the operations.

• Ensure that all staff adheres to the company's uniform and grooming standards.

• Maintain training system to ensure associates have the necessary framework and skills to perform their job efficiently and effectively.

• Supervise and coordinate supplies of store requisitions.

• Take down and follow up incoming reservations and to make arrangements accordingly.

• Assist in ushering guests at the entrance to their tables.

• Assist to handle guest’s complaints and feedback tactfully.

• Any other duties assigned by Restaurant Manager.