F&B Hostess

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

METT Singapore, a Heritage Icon in the heart of Fort Canning Park.

The hotel blends colonial charm with contemporary soul. Just minutes from Orchard Road, this lifestyle hotel features 84 rooms and suites, 2 pools, and exclusive venues for dining, wellness, and social connection. With every detail designed to inspire meaningful moments, METT Singapore is a destination where simplicity meets refined living.
The Hostess / Host is responsible to greet customers and to ensure that all guests receive an amazing experience from their first point of contact with the team.

2.1 Greets guests, escorts them to tables, and provides menus

2.2 Manage waiting list as per brand guidelines

2.3 Offer appropriate seating arrangements

2.4 Receive and record customers dining reservations

2.5 Ensure all orders are filled in a timely and accurate manner

2.6 Maintain clean and organized tables and work area

2.7 Observe proper grooming and personal hygiene at all times

2.8 Assist waiters and head waiters when needed

2.9 Manage event related work including setting up tables of the restaurant

2.10 Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations

2.11 Handles guest problems and complaints

2.12 Attend all regular departmental briefings and contribute to an open communication within the

assigned team

2.13 Performs other duties pertinent to this job as assigned