Administrative Assistant & Receptionist

Company Overview

CITY BALLET ACADEMY PTE. LTD.

Job Summary

We are seeking a Receptionist & Administrative Assistant to manage front desk reception, provide customer service, and support administrative tasks for daily operations, classes, programs, and events in a fast-paced environment.

Responsibilities

• Greet and assist walk-in customers and respond promptly to telephone enquiries to provide accurate information about classes, programs, and events
• Register and enrol students efficiently, ensuring accurate collection and processing of fees and payments
• Prepare and maintain class attendance lists and record student attendance accurately
• Maintain up-to-date student records, databases, and documentation with attention to detail
• Manage sales transactions for dancewear and accessories at the front counter
• Support scheduling, coordination, and logistics for classes, workshops, events, competitions, and performances to ensure smooth operations
• Coordinate administrative tasks related to events and special programs, including onboarding and managing ad-hoc staff, volunteers, and interns as needed
• Maintain cleanliness and organisation of the reception area and studio front to create a welcoming environment
• Collaborate with internal teams to facilitate daily operational needs and resolve issues promptly
• Perform other administrative duties as assigned to support the academy’s functions

Preferred competencies and qualifications

• Prior experience in reception, administration, or customer service to contribute to effective front desk operations
• Interest or experience in the arts or education sector to enhance engagement with the academy’s community
• Proficient in Microsoft Word and Excel
• Meticulous, responsible and able to work independently
• Organised, proactive and able to multitask
• Good personal presentation and telephone etiquette
• Strong customer service and communication skills

Other Information

Salary:

• Part-Time: $13 – $15 per hour
• Full-Time: $2,200 – $3,000 per month
• Weekend Allowance: $50 per day

CPF contributions and staff benefits provided opportunities to be involved in arts events, workshops, and performances.

Working Schedule (Important) - The following work hours are mandatory:

Part-Time & Full-Time

• Weekends: 9:00am – 6:00pm
• Friday: 1:30pm – 9:30pm

Full-Time Only

• Wednesday & Thursday: 1:30pm – 9:30pm

Please apply only if you are able to commit to the above schedule.